Privacy Policy

Last updated: February 23, 2026

1. Introduction

The Pasta House Co ("Company," "we," "us," or "our") operates the workforce management platform at schedule.pastahouse.com ("Platform"). This Privacy Policy describes how we collect, use, and protect information from our employees and managers ("you" or "end users") who use the Platform and receive SMS/RCS text messages from us.

2. Information We Collect

We collect the following information for the purpose of workforce management and internal communications:

  • Contact information: Name, phone number, and email address provided during employee onboarding
  • Employment information: Job position, work location, and schedule data
  • Platform usage data: Login activity and interactions with the Platform
  • Message delivery data: SMS/RCS delivery status and opt-in/opt-out preferences

3. How We Use Your Information

Your information is used exclusively for internal business operations, including:

  • Sending work schedule notifications and updates
  • Communicating policy reminders and operational alerts (e.g., weather closures)
  • Sharing daily task assignments and weekly specials information
  • Providing employee performance feedback and recognition
  • Distributing training material notifications
  • Other internal workplace communications

4. Information Sharing

We do not sell, rent, or share your personal information with third parties for marketing purposes. Your information may be shared only with:

  • Service providers: Third-party platforms (such as Twilio) that facilitate SMS/RCS message delivery on our behalf, subject to their own privacy policies
  • Legal requirements: When required by law, regulation, or legal process

5. SMS/RCS Messaging

By providing your phone number during onboarding, you consent to receive work-related SMS and RCS text messages from The Pasta House Co. Message frequency varies based on operational needs. Message and data rates may apply.

You may opt out of text messages at any time by replying STOP to any message. You may request help by replying HELP. Opting out of text messages does not affect your employment status.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including encrypted data transmission (HTTPS/TLS), secure authentication, and access controls limiting data access to authorized personnel.

7. Data Retention

We retain your personal information for the duration of your employment and for a reasonable period thereafter as required by applicable labor and tax laws. Message delivery records are retained for compliance purposes.

8. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact:

The Pasta House Co
Attn: Privacy Inquiries
Email: phc@thepastahouse.com